We always ensure that we have an adequate supply of experienced skilled staff to deal with caring for our dementia clients.
Our staff have at least 2 years’ experience working with the area or have completed a dementia care course,
as well all other requirements and standards of working in the aged care sector.
We make particular emphasis in engaging with the family. The family play a vital part in the decision making and care giving and it’s imperative that we work together as a team for the best outcomes for our clients. The most difficult aspect of care for a dementia client at home is dealing with challenging behaviours. We can provide education on how to recognise and manage aggression, depression, anxiety and agitation. Some of the strategies we currently use with our clients and would encourage would be:
- Remain calm.
- Keep the environment quiet, safe, free from clutter.
- Speak in a clear, quiet, reassuring voice.
- Keep instructions simple.
- Distraction is often the most useful approaches. Try to distract with activities usually enjoyed by the client, something that has a purpose so that the client is focused on the job.
- Use encouraging language.
- Answering repetitive questions.
There is no ‘one size fits all’ solution, and we tailor our approach to each situation. We aim to ensure that our clients have adequate interaction socially, and encourage family and friends to be involved. We also ensure there are daily activities arranged that our client enjoys.